Privacy Policy

We are committed to ensuring the privacy of our clients and visitors to our website. This policy explains how we collect, process, and retain your personal data.

1. How we use your personal data

1.1 Overview

This section provides information about:

What personal data we collect and process.
In respect of personal data that we did not collect from you directly, where we obtained that data from, and what types of data we have collected.
The purposes for which we process your personal data.
The legal grounds on which we process your data.

We will not pass on your information to any third party without your explicit consent.

1.2 Contact Data / Enquiry Data

We may process contact details that you provide to us ("contact data"). Contact data may include your name, address, telephone number, and email address, provided via our website. We may use this contact data to:

Respond to your enquiry.
Follow up on information provided.
Contact you to discuss your use of our website, products, and services.
Calls made to us may be recorded for compliance and training purposes.

Legal Basis: Legitimate interest in responding to enquiries and ensuring the efficient operation of our website and services.

1.3 Profile Data

When using our services or entering competitions, you may provide biographical information about yourself ("profile data"). This includes:

Your contact data.
Social media presence.
Uploaded biographical details or profile pictures.

We may use this data to:

Provide services from our website.
Monitor and manage your account.
Tailor marketing offers, advertisements, and promotions (if consented).

Legal Basis: Consent.

2. Providing your personal data to others

We may share your data with:

Partner Service Providers: These include third-party delivery services, email providers, IT service providers, and payment processors.
Group Companies: Other brands within our group may access your data.
Third-Party Analytics Providers: For anonymized or aggregated analytics.

3. Retaining and deleting personal data

3.1 Retention Periods

Contact Data: Retained for 2 years after our last interaction.
Profile Data: Retained for 2 years after our last interaction.
Transaction Data: Retained for 6 years for compliance purposes.
Website Account Data: Retained for 1 year after account inactivity.
Notification Data: Retained for 2 years.

4. Your Rights

You have rights under data protection laws, including:

Right to access, rectify, or erase data.
Right to restrict or object to processing.
Right to data portability.
Right to withdraw consent at any time.
Right to complain to a supervisory authority.

5. Contact Us

This website is owned and operated by ShopBathroomProducts.com.

Via website contact form
By email: info@shopbathroomproducts.com